Sign Up for Outage Alerts

Our phone system continues to be down. Our provider is working to resolve the issue. If you need immediate assistance please call 401-490-5418. This is the phone number to our answering service. They will put in a ticket, email it to us and we’ll get back to you.

How to Sign Up for Outage Alerts

Pascoag Utility customers can get alerts via text or email about power outages, plus other account alerts (such as when your bill is available) through PUD’s free SmartHub app. If you don’t have the app, signing up is easy and only takes a few minutes. Simply search for SmartHub in the app store on your cellphone and download. This app is supported for Apple and Android phones. If you do not have the app downloaded to your cell phone, you cannot log into your online account using your cellphone’s browser.

In the App

  • Click on the Settings icon.
  • Click on “Manage Notifications” under the Notifications section.
  • Click on the Service tab.
  • Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.

On the Web

  • Sign in to your online SmartHub account.
  • Click on Notifications in the menu.
  • Click on Manage Notifications.
  • Click on the Service tab.
  • Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.

Pay My Bill

Pascoag Utility District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

No registration Required

Registration Required

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